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Website Update May 2017

As you may (or may not) have noticed we have updated the website slightly this month with a brand new theme. The new theme should make the site a little more mobile friendly and should fix a few issues with update ability that we had with the old theme.

Not only have we brought in a new theme but we have also brought our online shop into our existing website.  Previously the online store and website were two separate entities and existed in their own right.

This integration of the website and web store means that it is less confusing for our customers when navigating between them. Customers now get the same design and menu options if they are shopping with us or just browsing the site looking at our articles.

We are currently in phase 1 of our website and web store merge with further things planned over the next few months to improve usability and the general look of the site.  We will aim to keep you updated when these changes go live and are keen to hear suggestions or error reports from our customers.

Many thanks for your support

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Memory not great? Let Cortana remember things for you

With all the things we have to remember in todays society it isn’t surprising that we sometimes forget things or need to be told information more than once.

It isn’t really our fault but what if you had a personal assistant to remember things for you? If your Windows 10 computer has a microphone you can use Cortana as your personal assistant.


Cortana is built into Windows 10 but isn’t enabled by default. To enable Cortana:

  • Click on the Search Bar (normally at the bottom of your screen)
  • A menu will appear now click on the notepad icon which is on the left hand side near the top.
  • Next click on the Settings icon (the one that looks like a cog)
  • This will bring up the Cortana settings.
  •  Enable the Hey Cortana setting and Cortana will now be enabled and listening for your commands.

To get Cortana to remember things for you simply say;

“Hey Cortana remember my nation insurance number is 123456” (for example)

To retrieve information simply ask Cortana:

“Hey Cortana what is my national insurance number?”

This is a great way to store information for almost instant retrieval instead of having to look through documents for numbers or dates for example.  If used properly it can be like having a personal assistant remembering every little detail for you.

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Lock your computer when you walk away from it

As threats from the internet become greater and more publicised it is worth remembering that there can also be threats from inside an organisation or workplace taking place right there physically on your computer.

If your computer is left on and unlocked there is an opportunity for a malicious person to come across to your computer download documents and take them away, access unsafe sites and infect your system with a virus.

To prevent this physical access to your system you should always have a logon password and you should always lock your computer when you walk away from it.

In Windows 10 you can lock your computer by pressing the Windows Key and the letter L.  Simple as long as you remember.

An even simpler way to lock your computer is to pair your phone to your Windows 10 computer so that when you walk away (as long as you take your phone with you) your computer will lock automatically. To set this up your computer will need to have Bluetooth and it will need to be enabled.

To enable dynamic lock:

  • Click on the Settings option in your Start Menu (it looks like a cog)
  • Open ‘Devices and Printers’
  • Click on ‘Add Device’ and pair your phone with the computer
  • Click on Settings again from the start menu and go to ‘Accounts’
  • Go to ‘Sign in Options’
  • Click the checkbox that says ‘Allow Windows to detect when you’re away and automatically lock the device’

Once this is clicked you have now enabled dynamic lock.  When you and your phone move away from the computer your computer will automatically lock itself keeping it safe from people who might want to damage your system or steal your information.

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Your staff are a nightmare!

That’s right your staff are a security nightmare to your works computer systems.  They can bring in virus on their USB drives, download a dodgy document crawling with ransom ware or simply execute a wrong command and wipe everything that you have worked hard for over months and years. It is so easily done and not usually maliciously but by pure accident.

Of course the person looking after your IT systems should have a tight reign over all these eventualities with defence mechanisms in place to prevent any of these events occurring and also a strategy to deal with a breach if the worst were to happen.

If you don’t have a strategy in place to deal with any of these scenarios you are potentially putting your business at risk and I don’t want this to happen.  That is why I’m offering a free business IT security audit to eligible businesses.

Give our team a call on 01484 937099 and see if your business qualifies for this free service. Remember – there is not obligation to purchase anything.

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You’re under attack

You’ve  probably heard about the cyber attack on the NHS and other businesses around the globe.

I won’t go into too much details about it but it is a nasty virus that encrypts your files and demands a ransom for them back.

While it was the NHS this time it’s important to realise that every computer that goes online is at risk of being attacked.

It’s at times like this it is worth asking – have you done all you can to lock down your computer and IT systems against attack? What if one of your computers got this virus on it!?

To help we’re offering free business security audits to eligible businesses next week. We’ll make sure that your systems are as prepared as possible for any eventuality. We only have limited spaces and they will be going quick – this type of service normally costs at least £300!

Get in touch and see if you qualify – reply to this email or give us a call on 01484 937099 so we can discuss.

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Let’s go back to the start

Don’t you hate it when your computer is working slowly or worse has crawled to a stand still?

I’ve one tip for you to try if you feel your anger rising with your digital work mate. Simply try restarting. Having been in the industry a while I will tell you that as silly as it sounds it often solves a whole host of problems!

If your system still runs slowly after a restart then it may be time to bring it in to us for a check up or an upgrade – we can tell you what your systems needs with a free estimate just reply to this email or give us a call on 01484 937099 so we can discuss.

Hope this helps!

P.S – Don’t forget to save your work before you restart your system!

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Our Easter opening hours

Our Easter opening hours

Just a quick reminder about our opening hours over Easter:

We are closed:

Good Friday 14th April
Saturday 15th April
Monday 17th April

We are open again:
Tuesday 18th April

If you have any questions for us during the Easter break please do not hesitate to email or ask via social media and we will get back to you as soon as we are able to.

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Is your Website Secure?

It’s time to find out if your website is secure ….

This week we have been changing our website to make it more secure and to also make it look better to visitors and Google’s robots.  What is it we have changed that satisfies all three of these? Changing our site to https instead of just http.

What are you on about?

I will demonstrate with these 2 pictures. Number 1 is how our site used to look.

And this is how it now looks.

The Secure padlock creates trust with customers and Google’s crawl robots prefer it as well.

Does this mean the site was not secure before?

Not necessarily.  Our site does not allow customers to login and neither does it take credit card details.  So you could say that our upgrade is purely for Google’s benefit and to look more secure to our customers – essentially a cosmetic change. But this change is needed as soon any website that is served like our site used to be (on http) will look like this

EEK! That’s a big red flag to your customers and definitely not what you want them seeing when they visit your site.

Check your site

How does your site appear in your search bar? If it comes up as secure pat yourself or your web guy on the back.  If it isn’t coming up as secure you need to make sure that you get it changed as soon as possible even if you don’t allow login or allow people to purchase from your site

If you need any advice or help getting your site ‘Secure’ please get in touch.